If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
If you have a question about switching items, please provide us with an order number and message us.
Thank you.
PickedGifts Support Team.
Fulfillment USA Address : 814 Mission Street Suite #600, San Francisco, CA 94103 USA.
Email Support: support@pickedforpets.com